One free wellness visit (a $30 value) with every referral that results in a booking
Meet and Greet
Complimentary and Required Prior to Initial Service*
All our initial services begin with a meet and greet, which typically lasts 45-60 minutes. During this visit, we will come to your home to meet you and your cats. We want to make sure you and your cats are comfortable and confident with us and our services.
You will meet your Cat Care Specialist and make a connection. The first meeting is where friendships are born!
We will go over all your cats needs and home amenities to keep everything on routine and give your cats some stress free love, company and fun while you are away!
You will be given the opportunity to review the NYC Cat Care Specialists Presentation Book (including Certificate of Liability Insurance & Bonding, our current Certification in Pet First Aid & CPR, and other important documents presenting the company).
We will discuss any specific needs that your cats or home require, your kitties personality traits and answer any questions you might have.
We can also help you complete your profile through the electronic self-serve client portal, if needed!
*Please note: any supplemental meet & greets will incur a $20.00 visit fee.
At the end of the meeting, we will collect keys, if required. You should feel safe entrusting your home to NYC Cat Care Specialists. Keys are number coded without your name or address and are kept in a safe lock box when not in use.
We encourage you to leave your keys on file with us for a number of reasons:
- It allows you to schedule visits with ease and not have the added stress of finding time in both of our schedules to give us the keys.
- It allows us to be available to care for your cats in the event of an emergency or upon short notice.
- Locked out of the house? Not to worry. NYC Cat Care Specialists has you covered! We will get you back inside.
Of course, your keys can be returned to you at any time upon request or after each service! If you wish to have your keys returned to you, we will make an appointment and meet you at your home. We charge a $15.00 fee for keys pick up or drop off.